Privacy Policy

Welcome to iDocs ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our iDocs mobile application and related services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Device information (device type, operating system, unique device identifiers)
• Usage data and analytics

1.2 Automatically Collected Information

• App usage statistics and performance data
• Crash reports and error logs
• Network information and connection status

2. How We Use Your Information

We use the collected information for the following purposes:

• File Management: To provide file conversion, storage, and management services
• AI Chat: To process and respond to your chat requests with AI features
• Web Browser: To provide secure web browsing functionality
• App Improvement: To enhance app performance and user experience
• Support: To provide customer support and respond to inquiries
• Security: To protect against fraud and ensure app security

3. Data Processing and Storage

3.1 File Processing

When you upload files for conversion or management:

• Files are processed temporarily on our secure servers
• Converted files are available for download for a limited time
• Original files are not permanently stored unless you choose to save them
• All file processing is encrypted and secure

3.2 AI Chat Data

Chat conversations with AI features:

• Are processed to provide relevant responses
• Are not shared with third parties for marketing purposes

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in app functionality
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data collection and processing

7. Children's Privacy

iDocs is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

This Privacy Policy is effective as of the date listed above and applies to all users of the iDocs application.